Privacy Policy

1. Introduction

This privacy policy explains how Beu IT Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit our website (www.beuit.co.uk) or engage with our services.

Beu IT Ltd is a company registered in England and Wales (company number 09337555). We are registered with the Information Commissioner’s Office (ICO) under registration number ZB709723.

We act as the data controller for the personal data described in this policy. This means we are responsible for deciding how your personal data is processed and for what purposes.

2. What Data We Collect

We collect personal data that you voluntarily provide to us through our contact form or direct communication. This may include:

• Your full name
• Email address
• Telephone number
• Company or organisation name
• Project details and requirements you provide in your enquiry

We do not collect sensitive personal data (also known as special category data) such as information about your health, ethnicity, or political opinions.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

• To respond to your enquiry and provide the information or services you have requested
• To communicate with you about a project or engagement
• To provide, maintain, and improve the services we deliver to you
• To comply with legal obligations, including accounting and tax requirements

We will not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data:

• Legitimate interest — we have a legitimate business interest in responding to enquiries from potential and existing clients. We ensure this interest does not override your rights and freedoms.
• Contractual necessity — where we need to process your data to fulfil a contract with you, or to take steps at your request before entering into a contract.
• Consent — if we ever send you marketing communications, we will do so only with your explicit consent. You may withdraw consent at any time by contacting us.
• Legal obligation — we may process data where required by law, for example to comply with accounting, tax, or regulatory requirements.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties.

We may share your data with trusted third-party service providers who assist us in operating our business, such as:

• Web hosting providers
• Email delivery services
• Accounting and bookkeeping services

These providers are contractually obligated to process your data only on our behalf and in accordance with our instructions. We ensure they provide adequate safeguards for the protection of your data.

We may also disclose your data if required by law, regulation, legal process, or enforceable governmental request.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Enquiry data — retained for up to 2 years from your last contact with us, after which it is securely deleted.
• Client data — retained for 6 years following the conclusion of our business relationship, as required by UK accounting and tax regulations (Companies Act 2006, HMRC requirements).

When data is no longer required, it is securely deleted or anonymised so that you can no longer be identified from it.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct any inaccurate or incomplete data.
• Right to erasure — you may request that we delete your personal data, subject to any legal obligations we have to retain it.
• Right to data portability — you may request that we transfer your data to another organisation in a structured, commonly used, machine-readable format.
• Right to object — you may object to our processing of your data where we rely on legitimate interest as our legal basis.
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at support@beuit.co.uk. We will respond to your request within one month.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

Our website uses only essential cookies that are strictly necessary for the operation of the site. We do not use analytics cookies, advertising cookies, or any third-party tracking technologies.

Essential cookies may include session identifiers required for form submissions. These cookies do not track your browsing activity and are automatically deleted when you close your browser or shortly thereafter.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email:support@beuit.co.uk
• Phone:01792 979 300
• Company: Beu IT Ltd, registered in England and Wales (company number 09337555)
• ICO registration: ZB709723

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “last updated” date. We encourage you to review this policy periodically.

Where changes are significant, we will make reasonable efforts to notify you directly if we have your contact details.